Buyers Club FAQ

• When was my meat butchered?
  Everything is easier for us to store “on the hoof,” we do 90% of the butchering the week before your pickup.
• Where can I pickup my order?
  Please check the “pickup locations” page for a list of locations and acceptable pickup times.
• Can I pick up at another place than where I originally signed up?
  Yes you can, please give us 3 days notice (the Monday prior to your pickup date.)
• What if I can't make my pick-up?
  If you know ahead of time that you are not going to be able to make your pick up please E-mail us. We can cancel your order or deliver at a later date.
• Can someone else pick up my share?
  Sure, as long as they know your name they can pick it up.
• What if my package was not there?
  Well then we are quite embarrassed!! If it does happen just E-mail us and we’ll make it right.
• What if I am late picking up?
  Unfortunately there’s not much we can do, our pickup locations are businesses who go out of their way to distribute our product, anything that isn't picked up on time is forfeited.
• I don’t have a use for these insulated bags, can I return them?
  Yes you can!! Return them to your pickup location next time you're there.



Any other questions? Don’t hesitate to E-mail us at [email protected].